Emergency Contacts & What to Do in China

Emergency Contacts & What to Do in China

Emergency numbers in China and step-by-step help for common situations: medical, police, lost passport, theft and who to call first.

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Save these numbers and steps. In an emergency, act first and inform the university and your embassy early.

Emergency numbers (China)

ServiceNumber
Police110
Ambulance / medical120
Fire119
Traffic accident122
Directory / information114

Foreign-language police assistance exists in many large cities; your university can give the local number.

Always have these saved

If you are ill or injured

  1. For a life-threatening emergency, call 120 (or go to the nearest hospital’s emergency department).
  2. For non-urgent care, start at the campus clinic.
  3. Carry your insurance card and passport.
  4. Tell the university so they can help with language and paperwork.
  5. Keep receipts and medical records for insurance claims.

If your passport is lost or stolen

  1. Report it to the police (110) and get a report/statement.
  2. Contact your embassy or consulate for an emergency travel document or replacement passport.
  3. Register with the local exit-entry administration regarding your visa/permit.
  4. Inform your university international office.
  5. Keep copies of all documents you obtain.

If you are robbed or in an accident

General safety notes

Numbers and procedures are for general orientation. Your university and embassy are the best sources for local, up-to-date guidance.

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